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Worldwide
Shipping everywhere
Fast dispatch
From EU warehouse
Free shipping
On orders over 120€
100% cotton
From organic cotton
Free Gift
Yes, in every order
FAQ | Wolfpack Clothing
FAQ
HOW DO I CHOOSE THE RIGHT SIZE?
Every product includes a detailed size chart with measurements for each size. We recommend comparing them with a T-shirt or hoodie you already own. If you're unsure which size to choose, contact us and we'll be happy to help you find the perfect fit.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We offer secure payment options to make your shopping experience easy and safe:
• Credit or debit card • PayPal • Bank transfer
All payments are processed through trusted and secure payment providers.
HOW MUCH DOES SHIPPING COST AND HOW LONG DOES DELIVERY TAKE?
Shipping costs depend on the destination country and will be displayed at checkout. Orders are usually dispatched within 1 to 3 business days and include tracking information.
We offer free shipping on orders over €120.
For detailed shipping rates and estimated delivery times, please click here.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide. No matter where you are, we'll do our best to deliver your order. Shipping costs and delivery times vary depending on the destination country and will be displayed at checkout. For detailed shipping information, please visit our Shipping section.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you'll receive an email with tracking information. You can also visit our Order Tracking page and enter your email address and order number to check the current status of your order at any time.
WHERE CAN I ENTER A DISCOUNT CODE OR GIFT CARD?
Discount codes and gift cards can be entered either in the shopping cart or during checkout. Click on "Add Code", enter your code, and click "Apply" to add the discount to your order.
WHAT DOES "UNISEX" MEAN?
Unisex means the garment is designed to be worn by both men and women. The fit and sizing are the same for everyone, so we recommend checking the size chart to find the best fit for you.
WHAT SHOULD I DO IF I'M BETWEEN TWO SIZES?
If you're between two sizes, we recommend choosing the larger size for a more relaxed fit or the smaller size for a more fitted look. If you're unsure which size is right for you, feel free to contact us and we'll be happy to help.
HOW SHOULD I WASH AND CARE FOR MY T-SHIRT OR HOODIE?
We recommend washing and ironing your garment inside out. Wash at a maximum temperature of 30°C, do not iron directly over the print, and do not tumble dry. Following these instructions will help keep your garment looking its best for longer.
CAN I RETURN OR EXCHANGE AN ITEM?
Yes, you can return or exchange any item within 30 days of receiving your order. Items can be exchanged for a different size or a different product. If an exchange is not suitable, we will issue a refund to the original payment method. For more information, please visit our Refund Policy page.
CAN I CANCEL MY ORDER?
Yes, orders can be cancelled before they have been shipped. If you would like to cancel your order, please contact us as soon as possible and we'll be happy to help.
WHAT SHOULD I DO IF I RECEIVE THE WRONG ITEM?
If you receive an incorrect item, please contact us as soon as possible with your order number and a photo of the item you received. We'll make it right by arranging a replacement or refund as quickly as possible.
WHAT SHOULD I DO IF I'M HAVING TROUBLE WITH THE WEBSITE OR PAYMENT?
If you're experiencing issues with the website, logging into your account, or completing a payment, we recommend trying an incognito/private browsing window or a different browser. If the problem continues, please contact us and we'll be happy to assist you.
DO YOU RESTOCK SOLD OUT ITEMS?
We regularly restock some of our most popular products. However, certain designs are released as limited editions and may not be restocked once sold out. If you're interested in a specific item, feel free to contact us and we'll be happy to let you know if a restock is planned.
CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?
Yes, shipping addresses can be updated before an order has been shipped. If you need to make a change, please contact us as soon as possible and we'll do our best to update your order before dispatch.
HOW WILL I KNOW WHEN MY ORDER HAS BEEN SHIPPED?
Once your order has been shipped, you'll receive a confirmation email with tracking information. You can also track your order at any time through our Order Tracking page.
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
Most orders are processed and dispatched within 1 to 3 business days. During product launches, sales, or busy periods, processing times may be slightly longer.
DO YOU OFFER FREE SHIPPING?
Yes, we offer free shipping on orders over €120. Shipping costs for smaller orders depend on the destination country and are displayed at checkout.
DO YOU WORK WITH INFLUENCERS, PROMOTERS, OR CONTENT CREATORS?
Yes, we're always interested in working with passionate influencers, promoters, photographers, tattoo artists, and content creators who share our values and style. If you'd like to collaborate with Wolfpack Clothing, feel free to contact us by email at [email protected] or through our social media channels. We'd love to hear from you and discuss possible opportunities.
NEED MORE HELP?
If you couldn't find the answer you were looking for, feel free to contact us through our Contact Us page, by email at [email protected], or via our social media channels. We'll be happy to help.