Frequently Asked Questions
How do I find the right size?
For each product, we show the measurements of each size, but in case you need more help, feel free to contact us and we can help you.
How can I pay for the order?
You can pay with:
- Bank transfer (after you finish you order, you will automatically get an email from us with the instructions)
- PayPal
- Credit card on our website – when youre placing your order
How does the order transaction work?
Place your favorite items into the shopping cart and follow the steps. After you choose paying method and finish the order transaction you will receive a confirmation mail.
How much is the shipping?
The shipping is 5,5€ in EU and outside of EU is 13€. (Slovakia 2,9€ / Czech Republic 3,9€)
How fast will the goods be delivered to me?
Delivering within the EU usually takes up to 3-5 days. Outside of the EU it takes usually up to 5-10 days. SK and CZ 1-2 days.
We deliver via Packeta / Slovak Post / DHL / local post services.
We ship only on bussiness days. Orders created in the weekend or on holidays will be shipped the next bussiness day.
Do you deliver outside of Slovakia?
Yes, we ship worldwide!
How do I redeem a coupon code?
checkout / payment method / enter discount code
What „UNISEX“ means?
Models matching UNISEX sizes are made of flexible and elastic materials, so they fit in more sizes. The dimensions in the table are measured in a "quiet" state of clothing.
Can I return or exchange the ordered goods for another?
Yes, all the products can be returned or replaced. The ordered products can be exchanged for a completely different one or a different size, unless you don’t like it. If the exchange doesn't suit you - we'll give you back your money. The exchange is possible within 14 days after you took over the goods. More info here.
Do you have more questions?
Contact us via the contact form on the site, email ( wolfpackclth@gmail.com ) or via social networks.